Customer satisfaction
While at NASA HQ, SHB transformed the IT services team responsible for building, delivering and supporting over 3,000 devices. SHB led the team to 3 customer service awards in 2019.
Founded in 2017, SHB Technology is an Enterprise IT Solutions, Services Integrations and Cyber Security Solutions provider. We have worked with NASA, NASA HQ, NIH, USPTO along with multiple CIOs. SHB is an SBA 8(a) and HubZone certified small disadvantaged business eligible. Our goal is to deliver an unparalleled user experience, service delivery and safeguard the integrity, performance and confidence of our customers.
In 2017, Barqat launched SHB Technology, focusing on enhancing enterprise IT for federal customers and improving the employee experience for government contractors, all while aiming to provide superior customer experiences.
Over his 16-year career, Barqat has made significant contributions to the technology sector, offering his expertise to more than 30 Federal Chief Information Officers (CIOs) and executive leaders. As a Senior Advisor, Subject Matter Expert, and Program Manager, he has played a pivotal role at institutions such as the National Institutes of Health (NIH) and the National Aeronautics and Space Administration (NASA).
His efforts have been instrumental in developing and executing Enterprise IT solutions and services, benefitting over 50,000 federal employees and contract personnel.
While at NASA HQ, SHB transformed the IT services team responsible for building, delivering and supporting over 3,000 devices. SHB led the team to 3 customer service awards in 2019.
Across our portfolio we have served and supported over 45.000 users across multiple agencies and organizations. Our teams have provided support across all time zones and locations, providing support both on-site and remotely.
We are laser focused on transforming the Enterprise IT space, empowering organizations and their workforce to achieve more. Our focus on user experience is the center at what we do. It's a beautiful moment to see when IT solutions and services are architected, developed and delivered correctly.
Check out our Solutions in Action to see how we developed, transformed and delivered next generate IT solutions for our customers.